Below are a selection of frequently asked questions from our customers, group members, and community!
If you have a question about pallet or truckload pricing, or about an order status, you can find quick help at our support chat:
https://direct.lc.chat/19206035/?
Our support generally has the weekends off unless we are having a big sale, we thank you for understanding!
Basic information about GRP Liquidations:
GRP Liquidations started in 2020. We started this business in our garage. In 5 short years we have grown into a business that generates over 10 million dollars in revenue annually. We are passionate about teaching others how to do this and bringing hope to those trying to figure out how to be successful in the reselling industry!!
Our mission and vision is “people helping people.”
Our goal is to bring honesty and integrity into the liquidation and reselling community. In the Midwest and all over the nation!
As a top liquidations company we offer products from all the big box stores you already know and love. We offer these products in a variety of ways on lots of different platforms. We offer Truckloads, Pallets, Single items, coaching and so much more.
We are passionate about giving back to our local community and helping those in need. Monthly we give to local nonprofits, and families in need!
Hours, Locations & Contact
Phone Number: 616-209-8117
Email: info@grpliquidations.com
The Pallet Spot:
3333 Division Ave S
Grand Rapids, MI 49548
Please refer to our Facebook for the most up to date hours!
https://www.facebook.com/profile.php?id=100087189700381
Our Return Policy
Individual items posted in our GRP Liquidations: Retail Deals group are eligible for a return within 48 hours of pickup if they are broken or not working. If we are closed within those 48 hours, you must send us a message on our business page or an email to info@grpliquidations.com. We will try to exchange for an exact or like item whenever possible. Items missing hardware are not eligible for returns.
Return policy excludes pallets, mystery items, or items within mystery boxes/packages, bins and otherwise noted items.
Forms of Payment We Accept
In-person: Cash, Card, Venmo, CashApp, ApplePay, any tap to pay (electronic payments are subject to a 3% fee).
Truckloads & shipping pallets: wire only.
No checks.
Shipping & Local Pickup
Pallet Shipping: Shipping small numbers of pallets can be expensive. It can significantly limit potential profits. We suggest a minimum of 6 pallets to make sipping worth it. We are happy to explain in depth. We offer multiple options for ¼, ½ and full truckloads to be shipped to you. Get a Freight Quote.
Local Pickup: To claim something you need to be the first to comment “Sold and the day you plan to pick up”. You will need to pick up within 48 business hours from the time the item was posted. Please include the day you’re picking up within 15 minutes of commenting sold. If you do not, we will need to move to the next person who comments. If you need to pick up beyond 48hrs, you will need to prepay by a link we then provide.
CANADA and Overseas: We do not ship to Canada, or overseas at this time.
Pallet Availability and Pricing
We do live videos almost daily to showcase what we have in stock and prices. We also post pallets for claiming or deals we are running that day only.
https://www.facebook.com/groups/grpliquidations
Do you offer truckloads for sale?
We do! We offer a wide variety of options. We have some standard options based on availability. ALL loads we offer we have had HANDS ON EXPERIENCE WITH! We only recommend loads we have found both Quality and consistency with!
Website Orders
Once you pay for an item, we work hard to have it shipped to you within 3-5 business days.
A message will be sent with the tracking number once it has been packed and ready to ship.
Contact info@grpliquidations.com with any issues or questions.
Please use this as the mode to reach us for all website related questions! Thanks so much for the opportunity and business!
Pallet Abbreviation & Meanings
AMZ – Amazon
LPN – Amazon’s license plate number for returned products (Can be new or used product)
FC – New fulfillment Center products from AMZ
DG – Dollar General
WMRT – Walmart
TGT – Target
FOB – The state a truckload of merchandise ships from
HPC – High Piece Count
RAW – Unprocessed by distributor
CWP – Clear Wrap Premium
How To Buy Pallets In Person & What to Expect
Check out this video: https://youtu.be/zLXkYUBfLSU?si=8cHqp_BGMoUlliAB
You may also visit us during our business hours to learn more and ask questions!
Where To Buy From Us and Reach Out Online
We offer our products and services in a variety of ways.
We offer our products as individual items on multiple e-commerce sites. Access them all here: https://linktr.ee/grpliquidations
Learn More About Reselling & Liquidation
Follow this link to see our offered classes: https://grpliquidations.com/product-category/education/
We offer one on one help on a case by case basis for hire: from a simple 45 min call or zoom to monthly one on one opportunities.
You can also sign up for informational emails by clicking here.
My Post Was Denied
This can be for a variety of reasons. We have guidelines based on community feedback, fairness, health of the community, safety and others. Your feedback is important to us. Most of the reasons are found in the FAQ document. If you have further questions please email info@grpliquidations.com.
Donation Requests
We get dozens of donation requests each week and while we appreciate people thinking of us we are not able to fulfill them all. At this time we do all our giving through our group.
Sign up for emails and more information
The best way to stay in the know and get exclusive offers is to Sign up here to receive our emails. You’ll be able to choose which kind you are most interested in.
https://lp.constantcontactpages.com/sl/r6BMS3l/grpliquidations
